Refund policy

All sales are final. There are NO RETURNS, NO REFUNDS or NO EXCHANGES.

Our goods are handcrafted with love and care, and may have minor imperfections that will not affect the overall look and wear. This can include slight asymmetry to ears, fur, trimming, painting, small amounts of visible stitching or glue, etc... When purchasing you are agreeing to accept these small human errors.

Actual colours may vary slightly in photos and from screens due to different monitor screen settings and devices. We do our best to ensure photos are closely matched to the actual product as much as possible. Requesting to return an item because the colour does not match your outfit/wig/tail/etc.. will not be accepted.